IT Support · Sachse · Wylie · Murphy · Rowlett · Garland

IT Support in Sachse, Wylie, Murphy, Rowlett & Garland

Local managed IT and on-demand IT support for small businesses in Sachse, Wylie, Murphy, Rowlett and Garland, from an IT professional based in Sachse since 2000.

Get a Free Assessment 469-212-0545

Minutes away, not across the metroplex

SOHO Logics is based in Sachse, so on-site help in these towns is a short drive, not a day’s wait.

Made for small offices

SOHO stands for Small Office / Home Office. Small teams and home-based businesses are who we were built for.

One person who knows you

You work directly with the founder, who knows your people, your network and your history.

Local IT support near Sachse

SOHO Logics provides local IT support near Sachse and has supported North Texas small businesses since 2000. We’re based in Sachse. You work directly with the founder, Jason Osborne. Most problems are fixed remotely within minutes, and on-site help is a short drive. Pick your town for details.

Our home area

IT support in Sachse: our home town. Managed IT, on-demand support and business computer repair for Sachse offices and home-based businesses.
IT support in Wylie: we’re a member of the Wylie Area Chamber of Commerce and a short drive away.
IT support in Murphy: home offices, professional practices and small shops next door.
IT support in Rowlett: storefronts, offices and home-based businesses, with backups and power protection in mind.
IT support in Garland: offices, shops and light-industrial businesses.

Farther out, see our pages for Richardson, Plano and Allen and for Frisco, McKinney, Prosper and Celina.

Two ways to work with us

Managed IT for one flat monthly price. For offices of 10 or more users, our managed IT services cover help desk support, monitoring, patching, endpoint protection, Microsoft 365 administration and backups, with on-site visits when needed.

On-demand support when you need it. On-demand IT support has published hourly rates, remote and on-site service, and no contract. Many clients start here and move to a managed plan as they grow. Our post on break-fix vs. managed IT explains how to choose.

Built for small offices and home-based businesses

SOHO stands for Small Office / Home Office. Small teams and home-based businesses are who we were built to serve. We repair and support business equipment; we don’t repair home or personal devices.

Transparent pricing

We publish our prices. See our managed plans and hourly rates below, or use the cost estimator to get a monthly number for your team in about a minute.

Frequently asked questions

Which towns do you serve? Sachse, Wylie, Murphy, Rowlett and Garland are our home area. We also serve Richardson, Plano, Allen, Frisco, McKinney, Prosper, Celina, Addison and Dallas.

Do you work with home-based businesses? Yes. We support the business side of a home office: network, email, backups and security.

Do I need a contract? No. On-demand support has no contract, and managed plans are available month-to-month.

Need local IT help? Start with a free, no-obligation IT assessment.

Book a Free Assessment

Plans & pricing

Three plans. One flat price per user.

Every plan includes 24/7 monitoring, patching and endpoint protection. Choose how much hands-on support and strategy you want on top.

Essentials

Intelligent Monitoring & Protection
Proactive security, automated maintenance and device monitoring for businesses that prefer support as needed.

$59per user / month

Get started with Essentials

24/7 automated device monitoring
Intelligent alerting and issue detection
Automated patch and update management
Managed antivirus and endpoint protection
Automated device maintenance
Asset inventory and health reporting
Preferred hourly support rates

Business

AI-Assisted Managed IT
Complete IT management with intelligent automation, responsive remote support and essential cybersecurity protection.

$155per user / month

Get started with Business

Everything in Essentials
AI-assisted ticket intake and prioritization
Remote help desk for covered IT issues
Microsoft 365 / Google Workspace administration & backup
Employee onboarding and offboarding
Email security and anti-phishing protection
Security-awareness training
Firewall and network management
Vendor coordination

Premium

Strategic IT Partnership
Fully managed IT with included on-site assistance, enhanced insights and direct strategic guidance from the founder.

$225per user / month

Get started with Premium

Everything in Business
Five hours of on-site support per quarter
Priority handling for business-critical incidents
Founder-led quarterly strategic reviews
AI-assisted technology and security insights
Annual technology budget planning
Maintained technology roadmap
Enhanced executive and security reporting
Annual business-continuity planning

Servers are $199/month each. Additional office locations start at $99/month. 10-user minimum, however, plans are available for smaller companies. One-time onboarding is quoted after your free assessment. Month-to-month available (30 day cancellation notice required).

Estimate your monthly cost

Hourly support

Standard Service Rates

Need occasional IT assistance without a fully managed plan? SOHO Logics provides remote and on-site business IT support throughout North Dallas and the surrounding area.

Standard Business Support

For businesses without a SOHO Logics service plan. Pay only for the time you need.

Remote IT support One-hour minimum
$175 per hour
On-site IT support Two-hour minimum
$200 per hour

Plan clients

Preferred Client Rates

Organizations enrolled in a SOHO Logics service plan receive preferred rates when hourly support applies.

Remote IT support 30-minute minimum, then billed in 15-minute increments
$150 per hour
On-site IT support One-hour minimum, then billed in 15-minute increments
$175 per hour

Free, no-pressure IT assessment

Let’s find out what your IT is really costing you.

In a 30-minute conversation we’ll review your current setup, flag any security gaps and give you a clear, flat-rate proposal. No obligation, no jargon.

Book My Free Assessment 469-212-0545