IT support for Rowlett businesses, a short drive from Sachse
Rowlett is a lakeside city with a mix of storefront businesses, professional offices and a lot of home-based work. Whether your business is near downtown Rowlett, on a main road or at your kitchen table, the technology problems are the same: email that stops, Wi-Fi that drops, and nobody to call who knows your setup.
SOHO Logics provides IT support in Rowlett from nearby Sachse. You work directly with the founder, Jason Osborne, who has supported North Texas businesses since 2000. Most problems are fixed remotely within minutes, with on-site help when hands-on work is needed.
What we help Rowlett businesses with
- Backups and power protection: storms and power surges take out equipment. We set up monitored, test-restored backups and recommend battery backups for the gear that matters, so a bad night doesn’t become a lost week.
- Wi-Fi and networks: coverage for storefronts and small offices, guest networks and business-grade routers and firewalls.
- Email and Microsoft 365: setup, migration and day-to-day administration.
- Security: email security, multi-factor authentication and managed antivirus.
- Point-of-sale and printers: getting the machines your front counter depends on connected, secured and working.
- Business computer repair: we repair and replace business computers, laptops and printers. We don’t repair home or personal devices.
A storm and power-surge checklist for a small office
Texas storms are hard on electronics, and the damage is usually avoidable:
- Put a battery backup (UPS) on the equipment that must stay up: the server or file storage, router, modem and firewall, and the computer that runs your point of sale.
- Use quality surge protection everywhere else, and replace power strips that are several years old.
- Keep an off-site backup. A backup sitting next to a server that fried isn’t a backup. Cloud or off-site copies survive the same storm.
- Know your restart order. Write down which devices to power on first (modem, then firewall, then switch, then servers) so a restart doesn’t turn into a guessing game.
- Label the cables and keep a simple diagram, so someone else can get you back online if you’re not there.
- Keep your internet provider’s support number and account details somewhere you can find them when the internet is down.
Rowlett at a glance for business owners
Rowlett sits on Lake Ray Hubbard in Dallas and Rockwall counties (ZIP codes 75030, 75088 and 75089), reached by the President George Bush Turnpike, Interstate 30 and State Highway 66. DART’s Blue Line stops at Downtown Rowlett. The city grew from about 44,500 residents in 2000 to more than 62,000 in 2020, and a large planned lakefront development, Sapphire Bay, is intended to add hotel, residential and retail space. More people means more local businesses, and more small offices that need dependable IT.
Weather and recovery
An EF4 tornado struck Rowlett on December 26, 2015, damaging hundreds of homes and several businesses. Rowlett business owners know how fast the unexpected can happen. A tested backup, a written restart plan and an off-site copy of your data mean a bad day doesn’t turn into a lost month. Our backup and disaster recovery service covers all three.
Two ways to work with us
Managed IT for one flat monthly price. For offices of 10 or more users, our managed IT services include help desk support, monitoring, patching, endpoint protection and backups, with on-site visits when needed.
On-demand support. For smaller teams, on-demand IT support has published hourly rates, remote and on-site service, and no contract. See the cost estimator for a monthly number in about a minute.
Frequently asked questions
Can you support a Rowlett storefront with a point-of-sale system? We can help with the network, printers, computers and security around it. We’ll look at your setup and the software vendor’s requirements before recommending changes.
How quickly can you get to Rowlett? We’re based in Sachse. We’ll give you a realistic time frame when you call, and remote help usually starts right away.
Do you work with home-based businesses in Rowlett? Yes. SOHO stands for Small Office / Home Office, and the business side of a home office is exactly what we support.
Do you serve Rowlett businesses on both the Dallas and Rockwall County sides? Yes. We support businesses and home offices throughout Rowlett, including the lakefront areas.
Do you serve nearby towns too? Yes: Sachse, Wylie, Murphy and Garland, plus Richardson, Plano and Allen. See the full list.
Need IT support in Rowlett? Start with a free, no-obligation IT assessment.
