Serving Dallas businesses since 2000

IT Support · Murphy

IT Support in Murphy, TX

Managed IT and on-demand IT support for Murphy small businesses and home-based businesses, from a local IT professional based in neighboring Sachse since 2000.

Next door in Sachse

Murphy and Sachse are neighbors, so on-site help is a short drive and most problems are fixed remotely.

Made for small offices

SOHO stands for Small Office / Home Office. Small teams and home-based businesses are who we were built for.

Prices you can see

Flat monthly plans per user and published hourly rates, plus a public cost estimator.

IT support for Murphy businesses, from the next town over

Murphy is a close-knit city where much of the business community is made up of home offices, professional practices, trades and small shops. Those businesses rarely have an IT department, and a call center in another state doesn’t know your office.

SOHO Logics provides IT support in Murphy from neighboring Sachse. You work directly with the founder, Jason Osborne, who has supported North Texas small businesses since 2000. Most problems are fixed remotely within minutes, and when something needs hands-on work, we’re a short drive away.

Map of Murphy and nearby towns showing SOHO Logics IT support, based in Sachse, TX

What we help Murphy businesses with

A home-office security checklist

If you run a business from a home in Murphy, these steps protect it without much cost:

  • Change the router’s default password and keep its firmware updated, or replace an old router your internet provider supplied years ago.
  • Keep work and family devices apart. Put work computers on a separate or guest-style network from game consoles and smart-home gadgets.
  • Turn on multi-factor authentication for email and for your bank and accounting logins.
  • Back up your work files somewhere other than the computer itself, and test restoring one file.
  • Use a separate account on a shared computer. Don’t let the kids’ homework and your client files live in the same profile.
  • Lock the screen and keep the computer’s operating system and apps up to date.

We can set all of this up for you, or walk you through it.

Murphy at a glance for business owners

Murphy is in southern Collin County, about 22 miles northeast of downtown Dallas, midway between Plano and Wylie on FM 544. It borders Plano, Richardson, Sachse, Wylie and Parker (ZIP codes 75094 and 75074). The population grew from about 3,100 in 2000 to about 21,000 in 2020, and Murphy Marketplace, at North Murphy Road and FM 544, anchors the local shops and restaurants. Southfork Ranch, the setting of the TV series “Dallas,” is a couple of miles north. Most Murphy businesses are small, many are run from home, and almost all of them depend on a laptop, a router and an email account that nobody is paid to look after.

Two ways to work with us

Managed IT for one flat monthly price. For offices of 10 or more users, our managed IT services include help desk support, monitoring, patching, endpoint protection and backups, with on-site visits when needed.

On-demand support. For smaller teams, on-demand IT support has published hourly rates, remote and on-site service, and no contract. Use the cost estimator to compare the two for your team in about a minute.

Frequently asked questions

Do you work with home-based businesses in Murphy? Yes. SOHO stands for Small Office / Home Office. We support the business side of a home office: network, email, backups and security.

How far are you from Murphy? We’re based in Sachse, which neighbors Murphy. We’ll give you a realistic on-site time frame when you call, and remote help usually starts right away.

Do I need a contract? No. On-demand support has no contract, and managed plans are available month-to-month.

Do you cover all of Murphy, including both ZIP codes? Yes. We support businesses and home offices throughout Murphy, ZIP codes 75094 and 75074 included.

Do you serve nearby towns too? Yes: Sachse, Wylie, Rowlett and Garland, plus Richardson, Plano and Allen. See the full list of towns we serve.


Need IT support in Murphy? Start with a free, no-obligation IT assessment.

Plans & pricing

Three plans. One flat price per user.

Every plan includes 24/7 monitoring, patching and endpoint protection. Choose how much hands-on support and strategy you want on top.

Essentials

Intelligent Monitoring & Protection
Proactive security, automated maintenance and device monitoring for businesses that prefer support as needed.

$59per user / month

Get started with Essentials
  • 24/7 automated device monitoring
  • Intelligent alerting and issue detection
  • Automated patch and update management
  • Managed antivirus and endpoint protection
  • Automated device maintenance
  • Asset inventory and health reporting
  • Preferred hourly support rates

Premium

Strategic IT Partnership
Fully managed IT with included on-site assistance, enhanced insights and direct strategic guidance from the founder.

$225per user / month

Get started with Premium
  • Everything in Business
  • Five hours of on-site support per quarter
  • Priority handling for business-critical incidents
  • Founder-led quarterly strategic reviews
  • AI-assisted technology and security insights
  • Annual technology budget planning
  • Maintained technology roadmap
  • Enhanced executive and security reporting
  • Annual business-continuity planning

Servers are $199/month each. Additional office locations start at $99/month. 10-user minimum, however, plans are available for smaller companies. One-time onboarding is quoted after your free assessment. Month-to-month available (30 day cancellation notice required).

Hourly support

Standard Service Rates

Need occasional IT assistance without a fully managed plan? SOHO Logics provides remote and on-site business IT support throughout North Dallas and the surrounding area.

Standard Business Support

For businesses without a SOHO Logics service plan. Pay only for the time you need.

  • Remote IT support One-hour minimum

    $175 per hour

  • On-site IT support Two-hour minimum

    $200 per hour

Glowing blue fiber optic strands

Free, no-pressure IT assessment

Let’s find out what your IT is really costing you.

In a 30-minute conversation we’ll review your current setup, flag any security gaps and give you a clear, flat-rate proposal. No obligation, no jargon.