IT support from a business based right here in Sachse
When a computer won’t start, email stops working or the Wi-Fi drops in the middle of a busy day, you don’t need a call center. You need someone nearby who already knows your setup.
SOHO Logics provides IT support in Sachse for small businesses, home-based businesses and professional offices. We’re based in Sachse, so you’re not waiting on a technician driving in from across the metroplex. Most problems are fixed remotely within minutes; when something needs hands-on work, on-site help is a short drive. You talk to the founder, Jason Osborne, who has been supporting North Texas businesses since 2000.
What Sachse businesses ask us for
Sachse is a largely residential city, so a lot of local business happens in home offices, small professional suites and shops along SH-78. Different setups break in different ways, but the requests are familiar:
- “Our email stopped working.” Microsoft 365 setup, shared mailboxes, MFA, spam and phishing protection, and fixing what breaks.
- “The Wi-Fi is slow or drops.” Dead spots, new routers and firewalls, guest networks, and cleaning up a network that grew by accident.
- “Is our data safe?” Backups that are monitored and test-restored, plus antivirus, email security and staff training.
- “We need a computer we can trust.” New machines, replacements, setup and migration, with your files and printers working on day one.
- “Someone has to be in charge of IT.” Ongoing help desk, patching and monitoring, so problems are caught before you notice them.
- “I work from home.” A secure, reliable setup for a home-based business or a remote employee, including your router, backups and sign-in protection.
- “We’re moving.” Checking the internet at the new address, planning the network and moving your IT equipment. See our office move and new office IT services.
Sachse at a glance for business owners
Sachse sits in the northeast corner of the Dallas area, split between Collin and Dallas counties (ZIP code 75048), off SH-78 and the President George Bush Turnpike and about a mile from Firewheel Town Center. William Sachse founded the town in 1845, and it incorporated in 1956. It has grown from about 9,750 residents in 2000 to more than 27,000 in 2020. Growth like that brings new homes, new home-based businesses and new shops, often running on networks and equipment that were set up in a hurry. That’s where an IT check-up pays off.
Two ways to work with us
Managed IT for one flat monthly price. For offices of 10 or more users, our managed IT services cover help desk support, monitoring, patching, endpoint protection, Microsoft 365 administration and backups, with on-site visits when needed. The bill is predictable, and your provider is paid to prevent problems, not to profit from them.
On-demand support when you need it. Smaller team, or one problem to solve? Our on-demand IT support has published hourly rates, remote and on-site service, and no contract. Many clients start here and move to a managed plan as they grow. Our post on break-fix vs. managed IT explains how to tell which one costs less for you.
What a free IT assessment covers
The assessment is a conversation and a walk-through, not a sales pitch. We look at the computers and devices your business depends on, your network and Wi-Fi, email and Microsoft 365, backups, and basic security: who can sign in to what, and what happens if a laptop is lost or an employee leaves. You get a written proposal that says what’s working, what’s risky and what it would cost to fix, with managed and on-demand options side by side. There’s no obligation, and if the answer is “you’re fine for now,” we’ll say so.
Business computer repair in Sachse
We repair and replace business computers, laptops, printers and networks. We don’t repair home computers or personal devices; if the machine is used to run your business, even from your kitchen table, that’s work we do.
Security and backups for local businesses
A small business doesn’t need enterprise tools, but it does need the basics done well: multi-factor authentication, email security and managed antivirus, and backups that are actually tested. If you use Microsoft 365, we also handle setup, migration and day-to-day administration. We work alongside your compliance consultant or auditor when you have one; we don’t replace them.
Transparent pricing
We publish our prices. See our managed plans and hourly rates below, or use the cost estimator to get a monthly number for your team in about a minute. A free IT assessment gets you a written proposal with no surprises.
Also serving neighboring towns
We also provide IT support in Wylie, Murphy, Rowlett and Garland, plus Richardson, Plano and the rest of the northern Dallas suburbs. See all the towns we serve on our local IT support page.
Frequently asked questions
Is SOHO Logics really located in Sachse? Yes. We’re based at 2713 McDearmon St in Sachse, and we’ve served North Texas businesses since 2000. Visits to our Sachse office are by appointment, so call (469) 212-0545 or email support@sohologics.com first. We also support you remotely or at your business.
How quickly can you come on-site in Sachse? We’ll give you a realistic time frame when you call. Most problems are solved remotely right away, and an on-site visit is scheduled as soon as hands-on work is needed.
Do you support home-based businesses in Sachse? Yes. Home offices are the “HO” in SOHO, which stands for Small Office / Home Office. We support the business side: the network, email, backups and security that your business depends on.
What does IT support cost for a small Sachse business? Managed plans are priced per user per month, and on-demand support is billed at published hourly rates. The cost estimator gives you a number for your team in about a minute.
Do you serve both the Dallas County and Collin County sides of Sachse? Yes. Sachse spans both counties, and we support businesses and home offices across the whole city, ZIP code 75048 included.
Do I need a contract? No. On-demand support has no contract, and managed plans are available month-to-month.
Need IT support in Sachse? Start with a free, no-obligation IT assessment.
